Captain Jack Casino Review

Our Verdict

Captain Jack Casino has an inticing combination of bonuses and mobile-optimised RTG-powered games. With a welcome bonus of up to $11,000 and a rare 180% no-wagering slots bonus, it’s worth a look. The game library, while limited to RTG titles, provides a solid range of slots, table games, and video poker.

However, there are downsides. RTG don’t provide live casino. So, you can’t get that here. And, numerous players have reported excessively slow payouts—some taking over a month—denied winnings, sudden account closures, and vague ts and cs. Captain Jack is part of the Ace Revenue Group, known for similar issues, and Costa Rica’s lenient licensing adds to the worry.

Still, the no wagering bonus is hard to ignore. Just make sure you can’t give them any excuses when it comes to payout. And if you’re looking for other options secure check out our VegasFreedom top 10 online casinos.

Captain Jack Bonuses and Promotions

Captain Jack Casino provides a range of promotions, including a welcome package worth up to $11,000 across 10 deposits, a 180% no-wagering slots bonus, a 250% all-games bonus, weekly cashback opportunities, and a multi-tiered VIP program. Terms such as 30x wagering requirements and game eligibility restrictions apply to certain offers.

Claiming the bonuses was simple — I just had to enter the bonus code while making my deposit, and the bonus showed up in my account right away.

• Welcome Bonus
• Slots Bonus
• All Games Bonus
• VIP Program

Welcome Bonus

You can claim up to $11,000 across the first ten deposits at Captain Jack Casino.

• 1st Deposit: 100% match bonus up to $1,000 (Code: GS001)
• 2nd Deposit: 100% match bonus up to $1,000 (Code: GS002)
• 3rd Deposit: 100% match bonus up to $1,000 (Code: GS003)
• 4th Deposit: 100% match bonus up to $1,000 (Code: GS004)
• 5th Deposit: 50% of the total of the first four deposits, up to $1,000 (contact customer support for the bonus).
• 6th Deposit: 100% match bonus up to $1,000 (Code: GS006)
• 7th Deposit: 100% match bonus up to $1,000 (Code: GS007)
• 8th Deposit: 100% match bonus up to $1,000 (Code: GS008)
• 9th Deposit: 100% match bonus up to $1,000 (Code: GS009)
• 10th Deposit: 100% of the total of the previous four deposits, up to $2,000 (contact customer support for the bonus).

Key Terms
• A 30x wagering requirement applies to the bonus and deposit amount.
• Only slots contribute fully toward wagering requirements; other games have lower contribution rates.
• Minimum deposit to claim each bonus is $30.

Slots Bonus – No wagering Requirements

We’re happy to report, Captain Jack offer an impressive 180% no-wagering slots bonus with no withdrawal limits, making it one of the best promotions out there at the moment.

• Bonus Amount: 180% match bonus.
• Eligible Games: Slots, Keno, Bingo, and Scratch Card games.
• Wagering Requirement: None—players can withdraw winnings without any playthrough restrictions.
• Withdrawal Limits: None—there are no caps on how much you can withdraw from this bonus.
• Minimum Deposit: $30.
• Bonus Code: JACKS180.

All Games Bonus

Captain Jack Casino also offers a 250% all-games bonus, which as the name suggests gives you something to work toward across a wider range of games.

• Bonus Amount: 250% match bonus.
• Eligible Games: All allowed games, including slots, table games, and video poker.
• Wagering Requirement: 30x the bonus and deposit amount.
• Withdrawal Limits: None—there are no maximum cash-out restrictions on winnings from this bonus.
• Minimum Deposit: $30.
• Bonus Code: JACKS250.

Bear in mind
• Slots contribute fully toward the wagering requirements, but table games and video poker contribute at lower rates.
• Each $1 wagered on Blackjack and Video Poker counts as only $0.50 toward the wagering requirement.
• Roulette, Craps, Pontoon, and Baccarat do not count toward wagering requirements.

Cashback Bonuses

Captain Jack Casino offers weekly cashback bonuses for players but there’s a bunch of eligibility criteria you’ve got to meet.

Eligibility Requirements
• No withdrawals in the previous 7 days.
• No pending withdrawals.
• Account balance must be under $10 at the time of cashback issuance.

Wagering Requirement: Cashback bonuses are subject to a 30x wagering requirement.

Calculation Basis: Cashback is calculated as a percentage of the previous week’s total deposits.

So, if you meet the eligibility criteria:
If the cashback bonus is set at 10% and you deposited $100 the previous week, you’re getting $10 cashback. Then, with the 30x wagering requirement you need to bet $300 to clear it for withdrawal.

Cashback is credited on Mondays for eligible players.

Game Contributions
• Cashback bonuses cannot be used for Roulette, Craps, Pontoon, Baccarat, Pai Gow Poker, or Sic Bo.
• Slots, Keno, Bingo, and Scratch Cards contribute 100%.
• Blackjack and Video Poker contribute $0.50 for every $1 wagered.

VIP Program

Captain Jack Casino offers a nice structured VIP Program with escalating benefits as you progress through 5 distinct levels. We’ve broken it down for you on this table:

Levels	Category	Chips	Bonus	Withdrawal Limit	Table Limit
Level 1	Sailor	$100	250% deposit bonus 325% Bitcoin bonus $100 birthday bonus 4% monthly cashback	$2.5k per week	$500 per bet
Level 2	Boatswain	$200	275% deposit bonus 350% Bitcoin bonus $200 birthday bonus 9% monthly cashback	$2.5k per week	$1k per bet
Level 3	Navigator	$300	300% deposit bonus 375% Bitcoin bonus $500 birthday bonus 15% monthly cashback	$3k per week	$2k per bet
Level 4	Quartermaster	$500	325% deposit bonus 400% Bitcoin bonus $1000 birthday bonus 25% monthly cashback	$5k per week	$5k per bet
Level 5	Captain	$700	325% deposit bonus 400% Bitcoin bonus $3000 birthday bonus 35% monthly cashback	$7.5k per week	$10k per bet

ISSUE: Our biggest problem with it is the lack of transparency in terms of what is required to move up through the bonus levels. This is not normal and we hope to see more clarity on this in the near future from Captain Jack.

Additional Benefits Across All Levels
• Personal VIP Host: Dedicated support for personalized assistance.
• Priority Payments: Expedited withdrawal processing.
• Custom-Tailored Promotions: Exclusive offers designed for VIP members.
• Comp Points: Earn points based on wagering activity, redeemable for cash bonuses.
• Exclusive Gifts: You’ll receive something special from time to time.

How to signup at Captain Jack Casino?

It’s an easy enough process to register at Captain Jack Casino.

1. Visit the Registration Page: Click on the “Sign Up” or “Register” button in the upper right corner.

2. Provide Basic Information: Enter your name, email, date of birth, number, and address.

3. Create Login Credentials: Choose a username and password for your account.

4. Agree to Terms and Conditions: Check the box confirming that you agree to the casino’s terms and conditions and that you’re old enough to gamble.

5. Verify Your Email Address: Check your email and click the link to activate your account.

6. Account Activation: If necessary, check your email inbox for a confirmation email and click the link to activate your account.

7. Log In, Deposit and Enter Bonus Code: Go to the Deposit section of your account.

Enter the relevant bonus code (e.g., JACKS180 for the 180% no-wagering slots bonus or JACKS250 for the 250% all-games bonus) in the Bonus Code field before confirming your deposit.

Banking Options at Captain Jack

Captain Jack Casino provides a limited range of deposit and withdrawal methods compared to other platforms like Payday Casino, which offers a wider range like Avalanche, Cardano, Dogecoin, Polygon, Ripple, Tron, and USD Coin. Also, Captain Jack has lower maximum withdrawal limits – so if you win big it’s going to feel like a drip feed getting paid.

Deposit Methods

Method	Minimum Deposit	Maximum Deposit	Processing Time	Fees	Notes
Visa	$10	$2,000	Instant	None	Multiple purchases may appear as one transaction on your bank statement.
Mastercard	$10	$2,000	Instant	None	Similar processing as Visa.
Bitcoin	$10	$2,000	Instant	None	Requires a Bitcoin wallet; transactions are secure and anonymous.
Neteller	$10	$2,000	Instant	None	Available for non-US customers; secure e-wallet option.

Withdrawal Methods

Methods	Minimum Withdrawal	Maximum Withdrawal	Processing Time	Fees	Notes
Bitcoin	$10	$2,500 per week	Immediate	None	Fastest withdrawal method.
Bank Wire	$20	$2,500 per week	3-5 business days	None	Requires bank account details; processing times may vary.
Cheque	$20	$2,500 per week	10-14 business days	None	Physical cheque mailed to your address; longer processing time
Neteller	$10	$2,500 per week	24 hours	None	Available for non-US customers; secure e-wallet option

Withdrawing from Captain Jack Casino was slow. The casino says e-wallets take about 24 hours, but my withdrawal dragged on for almost a week. A lot of players have had similar experiences, so it’s not just me. That said, these kind of things are more common now with AML policies becoming more stringent, but if fast payouts are important to you there are better options.

VIP-Specific Withdrawal Limits:

VIP Level	Maximum Weekly Withdrawal
Sailor (Level 1)	$2,500
Boatswain (Level 2)	$2,500
Navigator (Level 3)	$3,000
Quartermaster (Level 4)	$5,000
Captain (Level 5)	$7,500

Yes, most of us can only withdraw up to $2,500 a week, but this slowly increases in the VIP program up to $7.5k if you’re a level 5 VIP. Still, if you win big, be prepared for it to take a while to get your cash out.

For swift payments and higher withdrawal limits, play at Ignition Casino, which offers crypto payouts within 24 hours and the maximum crypto payout limit is $9,500.

Game Selection at Captain Jack Casino

Captain Jack Casino features a library of over 200 games, powered exclusively by RealTime Gaming (RTG), a well-known provider in the online gambling industry. This includes a mix of classic and modern slot games, table games, video poker, and specialty games. One drawback is they’ve got no live dealer games. Still, it all runs nicely without any need to download anything and the games are easy to find and play through.

Slots

The slots at Captain Jack Casino are one of its better features. With over 160 titles, there’s no shortage of options, whether you’re into adventurous storylines, fantasy themes, or just classic slots.

• Caesar’s Empire: A Roman-themed slot offering free spins and multipliers. RTP 97%.
• T-Rex: Features dinosaurs, high volatility, and a decent free spins feature.
• Aztec’s Treasure: A Mayan-themed slot with free spins and a progressive jackpot.
• Cash Bandits 2: A bank heist slot with a vault bonus feature. RTP gets up to 97% on this one too.
• Jumping Beans: A lighthearted, low-vol option for casual play.

The RTP for most RTG slots hovers around 91%-97%. While not groundbreaking, the variety ensures something for everyone.

Progressive Jackpots

Captain Jack Casino has a pretty decent mix of games, but the progressive jackpots are where things get exciting. I spent a good chunk of time trying out these games. Some of the standouts include:

• Aztec’s Millions: Frequently hits six-figure jackpots.
• Spirit of the Inca: Features multiple progressive jackpots.
• Jackpot Pinatas: A festive slot with a fun theme and big payouts.
• Megasaur: Offers a prehistoric twist with a progressive jackpot that can climb into six or seven figures.

For card game fans, Caribbean Stud Poker and Let ‘Em Ride also have progressive jackpots, adding an extra layer of excitement.

Table Games

Captain Jack Casino’s table game selection is actually pretty solid. They’ve got all the classics you’d expect, like Blackjack, European Roulette, and Poker to keep the basics covered.

You can spend some time on Blackjack, and Suit ‘Em Up Blackjack which has a fun side-bet option to shake things up a bit. European Roulette was another highlight—the graphics are sharp, and the wheel animations feel clean and polished. Pai Gow Poker will be fun once you get into it. Let ‘Em Ride and Tri-Card Poker are also quick to pick up and easy to play.

The gameplay was enjoyable, but knowing the withdrawal issues and slow payouts made me hesitant to dive in too deep. It’s worth a try if you’re just looking to play for fun, but be cautious if you’re hoping to cash out quickly.

Video Poker

If you’re into video poker, you’re gonna love what Captain Jack Casino has to offer. It’s packed with all the fan-favorites, and there’s something for everyone.

Start with a classic like Jacks or Better – it’s a simple game with solid payouts that’s perfect for both beginners and seasoned players. Want to shake things up? Deuces Wild is a blast with wild cards that can totally change your game.

If you’re all about chasing those big wins, give Double Double Bonus Poker or Double Jackpot Poker a shot – they’re super exciting and the payouts can get pretty wild. For something a little more offbeat, try Loose Deuces or Mystery Bonus Poker – both have fun twists that’ll keep you guessing.

The best part? You can tweak the betting options to match your vibe – play it safe or go big, it’s totally up to you.

Specialty Games

The specialty section is small but offers variety for quick gaming sessions. Highlights include:

• Keno: A simple lottery game with quick results.
• Classic Bingo: It’s bingo. Perfect for bingo lovers.
• Craps: Accessible for beginners with straightforward rules.
• Fish Catch: A skill-based arcade-style game where you aim for prizes.
• Hot Dice: A fast-paced dice game with random rewards.

Fish Catch is worth trying for its unique arcade feel—it’s a refreshing break from standard casino games.

Live Dealer

One downside I found at Captain Jack Casino was the lack of live dealer games. For those who enjoy interactive, real-time live dealer table games, this is going to be a drawback.

My Gaming Experience at Captain Jack

Captain Jack Casino has an eye-catching look, but may feels a bit over-the-top for some. The site is easy to navigate, but it did have a few glitches switching between games – bit annoying. One thing I did like was being able to try out some of the slots for free.

I started with $50 and spent a couple of hours trying out different games. Builder Beaver was fun, and I left there $5 up. I also played Caesar’s Empire, Mystery Bonus Poker and T-Rex. I wrapped up with “European Roulette” and finished with $38—not bad for a couple of hours of entertainment.

Game Developers

Captain Jack Casino’s game library is powered by RealTime Gaming (RTG), a renowned software provider established in 1998. RTG’s titles are recognized for engaging themes, smooth gameplay, and innovative features, contributing to an immersive gaming experience.

Key Features of RTG Games
• Customizable Settings: Many games allow you to adjust betting limits, making them accessible for both low and high-stakes players.
• Mobile Compatibility: All RTG games at Captain Jack are optimized for mobile devices without requiring additional downloads.
• Random Jackpots: Several RTG slots include random jackpot features, which can trigger at any bet size.

While RTG provides a solid gaming foundation, the absence of additional software developers means the game variety can feel limited compared to multi-provider casinos. 

Another option for RTG fans is Slots Ninja Casino, which houses famous classics like Witchy Wins, Achilles Deluxe, Aztec’s Millions, and Megasaur.

Security and Data Protection

Captain Jack Casino ensures player safety and security by implementing,

• SSL Encryption: COMODO SSL encryption secures player data, ensuring banking info is safe.
• Fairness Audits: RTG games are independently audited, with a certified RNG for unbiased gameplay.
• KYC Verification: Identity verification is required for large withdrawals to prevent fraud.
• License: Strong security measures offset Costa Rica’s lenient licensing standards.

Player Support

Captain Jack Casino offers 24/7 customer support through live chat, email, and a toll-free phone number for American players. 

During testing, I connected with a live chat agent within a few minutes, and the response was courteous and helpful. However, customer service reviews are mixed, with some players reporting that agents were unhelpful, slow, or even rude. The customer service team has also been known to send frequent promotional emails, which can be excessive.

For those with pressing issues, we recommend using live chat over email, as email responses can take up to 12 hours.

Responsible Gambling Support

The casino offers deposit limits, reality checks, and self-exclusion options to promote safe play. However, on-site tools are somewhat limited compared to other platforms.

The site provides links to external resources like GamCare and BeGambleAware for additional support. While these resources are accessible, the platform could improve by adding a more detailed Responsible Gambling section.

Mobile Gaming at Captain Jack

Captain Jack Casino’s mobile site is compatible with iOS, Android, and Windows devices. No app download is necessary; accessing the site through a mobile browser provides a smooth, responsive experience. Navigation is easy, and mobile-compatible games, such as Cash Bandits and Achilles, perform well with crisp graphics and clear audio.

However, the mobile game selection is notably more limited than the desktop version, with over half of the games unavailable on mobile. This limits the options for mobile players significantly, as many popular titles are desktop only, affecting the overall versatility of the platform.

Final Thoughts

Captain Jack Casino offers a wide range of games, and good mobile compatibility. However, its drawbacks—such as slow payouts, inconsistent customer support and the absence of live dealer games—should be considered when deciding whether to join. All said and done, that 180% no-wagering slots bonus is hard to ignore.

Here are a couple of top alternatives:

If you’re a crypto enthusiast, KatsuBet Casino is an ideal choice. It supports multiple cryptocurrencies, fiat currencies and has over 7,000 games from more than 70 leading developers.

If you enjoy an Australian outback experience then Aussie Play Casino is for you. Powered by RealTime Gaming, it offers an amazing collection of progressive jackpots like Dragon Hot 7s and 10X wins.